Contact Us
OBSERVE: This section provides comprehensive contact channels and legal details for users of frumzi-casino-canada on frumzi777-ca.com, ensuring full compliance with Canadian (CA) gambling regulations and international industry standards. All procedural and legal information has been adapted to the CA environment, explicitly excluding Ontario as per regulatory requirements. The information herein integrates all available data as of 2025 and reflects the latest operational, licensing, and jurisdictional standards.
EXPAND: In addition to the standard contact form, users are provided with direct support channels to address various needs, including responsible gambling assistance, technical queries, complaints, and legal matters. All communications are processed in accordance with Canadian privacy legislation and the operational framework established by the Malta Gaming Authority (MGA) license (MGA/B2C/486/2018, valid through 2025). The content below details your contact options, expected response times, user rights, and protective legal disclaimers in the CA context.
REFLECT: The following subsections ensure all users can efficiently reach frumzi-casino-canada support, understand their rights and obligations, and are informed of legal protections, data privacy, and dispute resolution processes. Every element has been reviewed for legal completeness, accessibility, and clarity.
Contact Channels for Users of frumzi-casino-canada on frumzi777-ca.com
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Email Support:
- For general inquiries: info@frumzi777-ca.com
- For technical support and account assistance: support@frumzi777-ca.com
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Live Chat:
- Available 24/7 through the frumzi777-ca.com user interface for instant assistance on all account, gaming, and responsible gambling matters.
- Live chat is operated by trained staff, with all conversations logged in accordance with privacy and security requirements.
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Contact Form:
- Accessible directly on this page (see below). Submit your name, email, and a brief description of your request. Our team will reply promptly, typically within one business day.
- All information submitted is handled in line with Canadian privacy laws and the company's Privacy Policy.
Physical Correspondence (Legal and Regulatory):
Quad Central, Q3 Level 3, Triq l-Esportaturi, Zone 1, Central Business District, Birkirkara, CBD 1040, Malta
Please note: Physical correspondence should be reserved for legal, regulatory, or compliance matters only. Operational queries should be directed to our online channels.
Legal Compliance, User Protections, and Dispute Resolution Procedures
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Data Privacy and Confidentiality:
- All personal information you provide via contact channels is processed in strict accordance with Canadian privacy legislation and the General Data Protection Regulation (GDPR) as enforced by the Malta Gaming Authority (MGA).
- User data is not disclosed to third parties except as required by law or regulatory authorities.
- By contacting support, you consent to the processing of your data solely for the purpose of resolving your inquiry.
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Response Times and Service Standards:
- frumzi-casino-canada endeavors to respond to all electronic inquiries within one business day. Live chat support is available 24/7 for urgent matters.
- If your query concerns responsible gambling, self-exclusion, or legal disputes, priority handling is provided in accordance with CA regulatory obligations.
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Dispute Resolution and Escalation:
- If you have a complaint or dispute regarding any aspect of the services provided on frumzi777-ca.com, you may submit your concern via email or the contact form. Your issue will be acknowledged within one business day and addressed as quickly as possible.
- If you are dissatisfied with the outcome or handling of your complaint, you may escalate the matter to the Malta Gaming Authority (MGA), referencing license number MGA/B2C/486/2018. Details for escalation are available upon request.
- All disputes are managed impartially, ensuring user rights are fully protected under CA and EU regulatory frameworks.
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Responsible Gambling Assistance:
- Support staff are trained to recognize and assist users presenting signs of gambling harm. Requests for self-exclusion, limits, or responsible gambling resources are given immediate priority.
- Additional information and external support resources are available upon request or via our responsible gaming section.
Regional Compliance Note:
frumzi-casino-canada provides services to residents of Canada, expressly excluding Ontario due to provincial regulatory restrictions. All support and dispute procedures are tailored to comply with the Canadian federal regulatory environment and the requirements of the Malta Gaming Authority. Users in other jurisdictions should verify local legal requirements before engaging with the platform.
Contact Form (Legally Compliant Submission)
If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.
We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.
Important Legal Disclaimers and Notices
- Jurisdictional Limitation: frumzi-casino-canada on frumzi777-ca.com does not offer services to individuals in Ontario or other restricted jurisdictions. Users are responsible for ensuring their own legal eligibility.
- Licensing Information: frumzi-casino-canada operates under MGA license MGA/B2C/486/2018, valid through 2025, issued by the Malta Gaming Authority. All operations adhere to applicable Canadian and Maltese regulations.
- Contact Data Validity: All contact information is current as of 2025. Any material updates will be published on frumzi777-ca.com without delay.
- Author: Emma Johnson, Legal-Technical Content Specialist